Tuesday, January 27, 2009

Challenge is to be addressed and Problem is to be solved.....

In my own experience I have not been able to differentiate between a Challenge and a Problem for a long time. I had been thinking and going back on lot of issues that I solved in the past, in most of the cases I looked at a solution that will get me out of the challenge. What it also did is that it took away the whole opportunity and got me out of it. Most of us tend to view a Challenge in front of us as a Problem. This misunderstanding might lead us to a scenario where we might loose out on an opportunity to bring back things in line on an issue. Challenge's sometimes might look like road block's, it may be true to some extent but on a larger perspective these road blocks are positive things that can help us to get a better/deeper understanding on issues that we are dealing with. Also, there is a very important aspect to be understood when dealing with a challenge and a problem. You may not always resort to desperate measures while solving a challenge but to solve problems you may have to get into desperate measures.

Terrorism is not a challenge but a problem which should be dealt with. You cant sit with terrorists to address it, you have to act and SOLVE. But an economic crisis is not a problem but a challenge which has to be addressed. That is the reason govt's are trying to work with financial institutions, banks and companies to address the situation than letting them get into desperate measures like cutting jobs or filing bankruptcy. Viewing every challenge as a problem and acting accordingly is like, you have gone bankrupt on thoughts in your mind to address it. There are a lot of good things said about Obama his views and thoughts, If you have closely watched his speech he never used a word "economic problem" but he always used "economic challenge" while he spoke about the recent economic CHALLENGE.

Closing Line: I think everyone can become an Obama in their own way if they understand this differentiator.

Monday, January 12, 2009

A word of appreciation for The Chopras - Chennai

 
It gives me immense pleasure to send this letter of appreciation to "The Chopras" Chennai. Its just been a week since we've known them now and having gone through a bitter experience elsewhere, we entered The Chopras Chennai with a sense of cautiousness and fear. It did not take us long to realize that at last we are in a right place. A place where a bunch of professionals take their work seriously and work hard to make your life comfortable and easy.
 
We met with Apala, who from the first telephone call showed a great sense of care and professionalism in handling us. She used every resource at her disposal to get our questions answered and doubts cleared. She delivered her first commitment of getting my wife's unconditional offer within 2 working days, I would give all the credit to this lady who had enormous confidence and commitment towards her task. Everyone in this place we dealt with were ready to go that extra mile to help us out. We the customer felt like king when a whole bunch of people worked to shape-up our mangled confidence. Aparna a person I cannot miss without a mention. A thorough professional with wealth of information and knowledge about her work.
 
We know we have a long way to go. I am not much worried about the ultimate outcome of the whole process. I would always relish the experience of working with "The Chopras". I would like to give them my highest degree of recommendation.
 
Published in my blog mmaran.blogspot.com
 
With tons of thanks!!!
Maran and Agila Maran